FAQ

Have questions? We're here to help. browse through the most frequently asked questions below.

How do I track a bus in real-time?

You can track a bus by logging into the app and navigating to the 'Live Map' or 'Dashboard' section. Search for your bus route or number, and you will see its live location on the map.

How do I create an account?

Click on the 'Register' button on the top right corner of the homepage. Select your role (User or Organization), fill in the required details, and verify your email/phone number to get started.

Can I use BusScout for my school or company transport?

Yes! BusScout is designed for organizations like schools, colleges, and companies to manage their fleet. You can register as an Organization to add buses, drivers, and routes.

What should I do if I forgot my password?

Go to the login page and click on 'Forgot Password'. Enter your registered email address, and we will send you a link or OTP to reset your password.

Is the app free to use?

The basic tracking features for users are free. Organization management features may require a subscription plan depending on the number of buses and advanced features needed.

How can I contact support?

You can reach out to our support team via the 'Contact Us' page or by emailing contact@itshivam.in. We are available 24/7 to assist you.